Upgrade or switch with UrbanConnect on the Octotel network and save big!

Upgrade or switch with UrbanConnect on the Octotel network and save big!

October 22, 2025 | 3 min read

Promotions

Limited-time offer

If you're on the Octotel fibre network (or moving in) and ready for a speed upgrade — or switching providers entirely — then you’re in luck. UrbanConnect is running a special promotion for new installs, reconnects and eligible upgrades.

Available Promo Plans

  • 25/25 Mbps — R 479 pm

  • 55/25 Mbps — R 489 pm (promo price, down from R 599; price locked for 12 months + one month free!)

  • 300/200 Mbps — R 829 pm (promo price, down from R 1 019)
    (Pricing valid for installs on the Octotel fibre network.)

Who qualifies?

This offer is available if you:

  • Activate a new installation with UrbanConnect on the Octotel network.

  • Do a re-connect where an Octotel line at the address is reactivated under UrbanConnect.

  • Are an existing Octotel customer upgrading via UrbanConnect to a higher-speed plan.
    (Eligibility, windows and constraints apply — see full terms and conditions.)

Why choose UrbanConnect on Octotel?

UrbanConnect’s service on the Octotel network is built for low latency, consistent throughput and solid performance — which matters whether you’re gaming, streaming, video-calling or working from home. Expect smoother streaming, less lag, and a more reliable connection even during peak times.

  • 25/25 Mbps (R 479) — ideal for smaller homes, light gaming or casual streaming.

  • 55/25 Mbps (R 489) — great all-rounder for multi-device households, downloads and steady streams.

  • 300/200 Mbps (R 829) — for creators, heavy downloaders, multiple streams, large patches and households with many active devices.

How to switch or upgrade (3 easy steps)

  1. Check availability of the Octotel network at your address.

  2. Pick the plan you want (25/25, 55/25 or 300/200) and sign up with UrbanConnect.

  3. Activate:

    • New installs or reconnects: Octotel schedules the installation/activation date.

    • Existing UrbanConnect customers on Octotel: send an email to support (subject “Octotel Upgrade Request”) specifying the package you want; the team will check eligibility, process the change and schedule with minimal downtime.

Support you can rely on

Good fibre is more than just speed. With UrbanConnect you get: clear status updates, tips for optimising your setup, and responsive local support when you need it — so you spend less time troubleshooting and more time enjoying the connection.

Important notes

  • Offer valid until 31 December 2025.

  • Pricing, availability and eligibility are subject to terms and may change. Some elements may be limited by area or install type (new vs reconnect vs upgrade).

  • Read the full terms and conditions before placing your order.

  • If you are moving home and Octotel is available at your new address, UrbanConnect can help transfer or provision your service accordingly.

  • New installs/reconnects will receive the supplied router (if part of the deal). Upgrades retain existing supplied router unless otherwise stated.

  • Upgrading your speed doesn’t automatically guarantee lower ping — but UrbanConnect’s routing and network design aim for stable, responsive performance, less congestion and improved experience across multiple devices.


Ready to pick your plan?
Visit UrbanConnect’s signup page, check your address for Octotel availability, choose your plan and get switched over. Don’t miss out — this promotion ends 31 December 2025.