Stay on top of the competitive leaderboard when you use UrbanX with our reliable connection and check on your internet lines’ health with our Network Status page. See the status of all UrbanConnect’s networks immediately.

EXPERIENCING OUTAGES
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Link Layer - Outage - Pinetown

INVESTIGATING
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Abnormal Latency - Europe West/UK

INVESTIGATING
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Abnormal Latency - Middle East

INVESTIGATING
 
Gauteng
KwaZulu-Natal
Western Cape
Mpumalanga
Eastern Cape
North West
Free State
Openserve
Operational
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Operational
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Operational
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Operational
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Operational
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Operational
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Operational
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Vumatel
Operational
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Operational
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Operational
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Operational
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Operational
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Operational
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Operational
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MetroFibre
Operational
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Operational
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Operational
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Operational
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Operational
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Frogfoot
Operational
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Operational
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Operational
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Operational
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Operational
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Operational
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Operational
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LinkLayer
Major Outage
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Zoom
Operational
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Operational
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Operational
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Operational
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Unifybr
Operational
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Vodacom
Operational
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Operational
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Operational
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Operational
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Operational
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Operational
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WECOM
Operational
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Octotel
Operational
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Recent Notices

Last 7 Days

Link Layer - Outage - Pinetown
Investigating
April 3, 2025 at 09:40 AM
We are aware of an outage affecting services in this region. Engineers are currently investigating.
Abnormal Latency - Europe West/UK
Investigating
April 1, 2025 at 09:07 AM
We are aware of the abnormally high latency issues affecting some services between South Africa and Europe West/UK, causing degraded performance. Engineers are currently investigating.
Link Layer - Outage - Waterfall
Resolved
March 29, 2025 at 03:07 PM
This incident has been resolved.
Investigating
March 29, 2025 at 07:02 AM
We are currently investigating this incident.

More Info

What is the Network Status tool?

The Network Status tool provides real-time updates on the status of UrbanConnect's networks. Whether you're experiencing a slowdown or just want to check for any ongoing maintenance, this page is your go to source for all UrbanConnect network-related information. It covers various line providers, giving you a comprehensive view of any issues or outages that might affect your gaming sessions.

How It Helps You

With real-time updates, you'll always be kept up to date if there's an issue affecting your connection. This means you can plan your gaming sessions around any potential maintenance or outages. With UrbanConnect South Africa's Network Status page, you're always in the loop. You don't have to wonder if a problem is on your end or the network's - the information is right at your fingertips. Then you can also use the Recent Notices section of the Network Status tab to stay up to date on the most recent changes in the UrbanConnect networks over the last 7 days. With UrbanConnect you're always informed, always connected, and always ready.