Stay on top of the competitive leaderboard when you use UrbanX with our reliable connection and check on your internet lines' health with our Network Status page. See the status of all UrbanConnect's networks immediately.

EXPERIENCING OUTAGES
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Metro Fibre - Intermittent Connection - Pretoria

INVESTIGATING
 
Gauteng
KwaZulu-Natal
Western Cape
Mpumalanga
Eastern Cape
North West
Free State
Openserve
Operational
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Operational
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Operational
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Operational
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Operational
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Operational
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Operational
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Vumatel
Operational
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Operational
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Operational
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Operational
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Operational
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Operational
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Operational
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MetroFibre
DEGRADEDPERFORMANCE
DEGRADEDPERFORMANCE
Operational
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Operational
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Operational
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Operational
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Frogfoot
Operational
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Operational
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Operational
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Operational
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Operational
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Operational
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Operational
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LinkLayer
Operational
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Zoom
Operational
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Operational
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Operational
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Operational
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Unifybr
Operational
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Vodacom
Operational
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Operational
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Operational
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Operational
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Operational
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Operational
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WECOM
Operational
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Octotel
Operational
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Recent Notices

Last 7 Days

Link Layer Outage - Verulam
Resolved
August 26, 2025 at 05:58 PM
The fault has been resolved. Should you still be experiencing issues, please contact our support team.
Investigating
August 26, 2025 at 07:16 AM
We are aware of an outage affecting services in this region. Engineers are currently investigating.
Link Layer Partial Outage - Ilala Ridge/ Mount Edgecombe/ The Millennial
Resolved
August 26, 2025 at 07:15 AM
The fault has been resolved. Should you still be experiencing issues, please contact our support team.
Investigating
August 22, 2025 at 10:24 AM
We are aware of an outage affecting services in this region. Engineers are currently investigating.
Abnormal Latency - Europe West/UK
Resolved
August 21, 2025 at 11:36 PM
The fault has been resolved. Should you still be experiencing issues, please contact our support team.
Investigating
August 21, 2025 at 10:47 PM
We are aware of the abnormally high latency issues affecting some services between South Africa and Europe West/UK, causing degraded performance. Engineers are currently investigating.
Metro Fibre - Intermittent Connection - Pretoria
Investigating
August 21, 2025 at 08:44 AM
We are aware of an ongoing service disruption affecting services in this region. Engineers are currently investigating.

More Info

What is the Network Status tool?

The Network Status tool provides real-time updates on the status of UrbanConnect's networks. Whether you're experiencing a slowdown or just want to check for any ongoing maintenance, this page is your go to source for all UrbanConnect network-related information. It covers various line providers, giving you a comprehensive view of any issues or outages that might affect your gaming sessions.

How It Helps You

With real-time updates, you'll always be kept up to date if there's an issue affecting your connection. This means you can plan your gaming sessions around any potential maintenance or outages. With UrbanConnect South Africa's Network Status page, you're always in the loop. You don't have to wonder if a problem is on your end or the network's - the information is right at your fingertips. Then you can also use the Recent Notices section of the Network Status tab to stay up to date on the most recent changes in the UrbanConnect networks over the last 7 days. With UrbanConnect you're always informed, always connected, and always ready.